1. Who We Are

This website is operated by Miracle Beauty Studio.
Our website address is: https://miraclebeauty.ch

If you have any questions about this Privacy Policy or how we handle your data, you can contact us via our contact form or at:
info@miraclebeauty.ch

 

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Contact information (name, email address, phone number)
  • Booking details (appointments, services requested)
  • Order information (if you purchase products via our shop)
  • Technical data (IP address, browser type, device information)
  • Usage data (how you interact with our website)

We only collect data that is necessary to provide our services and improve your experience.


3. How We Use Your Data

We use your data to:

  • Respond to enquiries and contact requests
  • Process bookings and appointments
  • Fulfil product orders and deliveries
  • Improve our website and services
  • Ensure website security and prevent misuse

We do not sell your personal data to third parties.


4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent (e.g. when you contact us or accept cookies)
  • Contractual necessity (e.g. bookings or purchases)
  • Legitimate interest (e.g. website improvement, security)
  • Legal obligations (e.g. accounting and tax requirements)


5. Cookies & Tracking Technologies

Our website uses cookies to improve your experience.

Cookies may be used to:

  • Enable website functionality
  • Analyse website traffic
  • Store user preferences

You can manage or disable cookies at any time via your browser settings or our cookie banner.


6. Third-Party Services

We may use trusted third-party providers, such as:

  • Payment providers (for secure transactions)
  • Analytics tools (e.g. Google Analytics)
  • Booking or CRM systems
  • Email marketing tools (if applicable)

These providers may process data on our behalf and are required to comply with data protection regulations.


7. Embedded Content

Pages on this website may include embedded content (e.g. videos, images, social media).

Embedded content behaves as if you visited the external website directly and may collect data, use cookies, or track interactions.


8. Data Retention

We retain personal data only as long as necessary:

  • Contact enquiries → until resolved
  • Booking data → for operational and legal purposes
  • Order data → according to legal retention requirements


9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us at:
info@miraclebeauty.ch


10. Data Security

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.


11. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.